This place is an over priced dump! Our room has a strong musty moldy smell. They never cleaned our room either. The mattress was old and lumpy and the cheap pillows are hard as rocks. The lack of a dresser or table in the room is very inconvenient since there isn't any where to put your belongings, so you can't unpack. There wasn't a mini refrigerator in our room even though the website states there is one in every room. When we called to complain when they didn't even empty our trash or make the bed, we were told they typically don't do that. Pam was argumentative and not apologetic. It was obvious to us, she lacks any type of formal hotel and hospitality training and asked us to leave when we complained. We won't be back.
I GIVE THE VINEYARD INN 5 STARS IT'S THE BEST INN I HAVE EVER STAYED IN AND THE HOSPITALITY IS AMAZING PAM AND STEVE MADE ME FEEL LIKE FAMILY, LIKE A SON, THE STAFF IS ADORABLE THE ROOMS ARE FROM HAVEN THE WINE'S ARE GOLDEN AND THE PIZZAS ARE DELICIOUS .THE BAY VIEWS ARE SO ROMANTIC. IT SURE IS A PLACE YOU WANT TO GO .COME ONE COME ALL ENJOY GREAT CONVERSATION AND HOSPITALITY YOU DESERVE IT.
The wine tasting room is nice but the Inn is not worth a nights stay.
Again, the location is wonderful, the beach is beautiful (take your own chair and towels), but the rooms are tired.
We obviously will not be back to this place.
Great stay, great view, fair prices. Dan was very accommodating. Thanks again!
The 2nd day there I had to take a cold shower.
Stayed at the Vineyard Inn this past weekend. The property is located on Sutton's Bays near many vineyards and Traverse City, Michigan. As noted, it is on the Bay with a beach and ability to go into the lake or sunbath. It is a beautiful location.
The room we had was in dire need of updating.
The coach in the room looked dirty and very worn.
We had a suite with queen size bed. Some updates have been done to the room, but not enough for me to be comfortable. I guess dust, missing woodwork, cracked tiles, miss-matched furniture, and dark hallways made for an less than spectacular stay.
This place has the potential to be nice but needs new management.
The Vineyard Inn On Suttons Bay is a US Lodging based in Suttons Bay, Michigan. The Vineyard Inn On Suttons Bay is located at 1338 N Pebble Beach Dr, Suttons Bay, MI 49682, USA.
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